<p>Safety mark number: 210438-12<br><br>• Constant Temperature<br><br>• Exclusive Bathing Modes<br><br>• Constant Temperature System<br><br>If you require installation service, additional charges apply:<br><br>• Replacement: $80<br><br>• Replacement with rainshower: $100<br><br>• New installation: To be advised<br><br>• Storage Heater: Depends on the type of installation required. Please call us at 6348-7998 and allow our product specialist to advise on this.<br><br>Installation Fee is paid directly to the installer onsite upon product being installed. <br><br>Return or Exchange Policy<br><br>• Contact FairPrice’s CS Team for any returns, refunds, or exchanges by providing your order number, pictures/ videos of the defect. <br>• Returns/ Exchanges must be done within 7 days from delivery date. Returned products must be in the original packaging along with all original accessories (including manuals, Warranty cards, Certificates of Authenticity) and any free gifts received with it.<br><br>• Return &amp; refund will exclude any delivery service charges that the customer had paid for the Product. Service charges, such as delivery and installation fees will not be refunded.<br><br>• Once the return is processed or accepted, seller will contact customer to coordinate pickup of the product. Customer must be present at the time of product pickup/exchange to complete the return.<br><br>• Items without it's original packaging and complete accessories are not qualified for exchange.</p> <p>- NEA Efficiency: 4 Ticks<br><br>- 1 year warranty by Toshiba<br><br>- Safety Mark Registration Number : 210438-12</p> <p>Store in cool and dry place</p> <p>China</p>