<p>Warranty: 1 Year (*Does not including wear and tear and misuse)<br><br>RETURN &amp; EXCHANGE POLICY<br><br>For products that have been delivered and Buyer wishes to exchange for whatever reason(s) and not because of Seller's fault, the exchange can be made as per the below conditions<br><br>1. The original packaging MUST NOT be opened.<br><br>2. Items to be exchanged must be of equal value or higher than the original item purchased. For higher-value items, the buyer has to top up the price difference. There will be no refund for lower-price items exchanged.<br><br>3. There is an exchange fee charge of 15% of the item<br><br>(Warranty covered on spring unit only)<br><br> This mattress has been manufactured under strict quality control and is guaranteed against any defects as a result of normal use within 1 year for Pocket Spring from the date of purchase.<br><br>– The material covering this mattress is not covered by this guarantee and damage caused by accident, misuse, or tampered is also not covered by this warranty.<br><br>– Due to manual measurements, kindly allow 1-3cm of difference in actual product.<br><br>-----------------------------------------------------------------------------------<br><br>*Non-lift-accessible storey free of charge*<br><br>Do take note that there is a charge of $10 per item per non-lift accessible floor, which must be collected by our CS team before the completion of the delivery.</p> <p>Features:<br><br>- 10 Inches Thick<br><br>- Cooling Ice Silk Fabric<br><br>- Natural Latex<br><br>- Ultra Firm High Density Support Foam<br><br>- 5 Zone Individual Pocket Spring<br><br>Dimension:<br><br>91cm x 190cm x 25cm <br><br>Thickness - 10&quot; (25cm)<br><br>Firmness Scale 8-9/10</p> <p>Store in a dry and cool place</p> <p>Singapore</p>